Concensus Care means freedom from IT worries. It provides a comprehensive array of managed IT support services to small and mid-sized businesses in Pittsburgh and across the country. Rather than having to manage and optimize your technology yourself, you gain a full team of experts that truly care about your success, and handle every facet of your technology infrastructure for you.

Access a wide spectrum of IT capabilities customized to your needs and budget. They range from round-the-clock technical support and network monitoring to cybersecurity management and strategic IT planning. We streamline IT operations, enhance system reliability, and help you achieve greater overall efficiency and competitiveness.

Utilizing managed IT services offers numerous advantages for businesses of all sizes. It brings a wealth of specialized expertise to the table, ensuring that your IT infrastructure is managed by a team of professionals well-versed in the latest technologies and best practices.

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Fortify Your Business Against Cyber Threats

Our comprehensive ebook “Demystifying Cybersecurity for SMBs” provides you with invaluable insights and practical advice to enhance your security posture without breaking‌ the bank. With our guidance, you’ll gain a clear understanding of a “Defense-in-Depth” approach—a strategy that forms the backbone of a robust security plan.

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How Does Concensus Care Benefit You?

Network Management

Concensus takes the complexity out of network management, ensuring that your digital infrastructure operates seamlessly. Our certified team meticulously monitors, optimizes, and maintains your network, proactively addressing potential issues before they disrupt your operations and cause costly downtime.

With our network management services, you can count on secure, high-performance connectivity, enabling your business to thrive in today’s digital landscape.

Service Desk

Offering user-centric, remote, and on-site support, our dedicated service desk is your front line for IT assistance. Whether you’re facing technical challenges or need guidance on software applications, our friendly and knowledgeable team is just a call or click away.

We’re committed to resolving your issues swiftly, ensuring minimal disruption to your daily workflow. With our service desk, you can access professional IT support whenever you need it, empowering your team to stay productive and efficient.

Device Management and Monitoring

Efficient device management is essential for a productive workforce. Today’s offices have more devices than ever (PCs, Mobile, IoT), in addition to managing employee devices with access to business apps and data. This can be a security nightmare if not handled effectively.

We manage the entire spectrum of your endpoint device landscape, including securing offsite and employee-owned devices, and ongoing monitoring and maintenance. Our proactive approach ensures that your hardware remains up to date, secure, and optimized for peak performance.

Security

Cybersecurity is a top priority in today’s online world. Our comprehensive security solutions safeguard your organization against evolving threats. We implement robust measures, conduct regular assessments, and provide employee training to mitigate risks effectively.

With our security expertise, you can trust that your sensitive data and operations are protected, allowing you to focus on your business’s growth and success.

Backup and Disaster Recovery

Disasters can strike at any time, but with our backup and disaster recovery services, you’re well-prepared. We implement reliable data backup solutions and create comprehensive recovery plans tailored to your organization.

In the face of data loss or unexpected downtime, we ensure minimal disruption, helping you recover swiftly and maintain business continuity.

Phone and Voice

Efficient communication is vital for your business’s success. Our phone and voice solutions offer dependable, feature-rich telecommunications systems that keep your team connected and your customers engaged.

Whether you need VoIP, unified communications, or contact center solutions, we provide the tools to enhance your communication capabilities and elevate customer and employee satisfaction.

Hardware and Software Procurement and Management

Navigating the world of IT hardware and software can be daunting. How can you be sure that you’re making a good investment and getting the full ROI you expect?

Through Concensus Care, we simplify the process. Our procurement and management services ensure that you acquire the right technology at the right price. We handle vendor relationships, licensing, and asset management, optimizing your IT investments and freeing you from the complexities of procurement so you can focus on your core business objectives.

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Why Sign Up for Concensus Care Managed Services?

Cost Savings

By enlisting managed IT services, you can potentially reduce your IT expenditure. The predictable monthly costs associated with Concensus Care often prove more cost-effective than hiring an in-house IT team or handling things only after they go wrong. Furthermore, we help you identify cost-saving opportunities and streamline operations, ultimately delivering tangible financial benefits.

Focus on Core Business

Signing up for managed IT services allows you and your team to refocus energy and resources on core business functions. With the burden of IT management lifted from your shoulders, you can direct attention toward strategic initiatives, growth opportunities, and customer engagement.

Proactive Maintenance

Managed IT services provide proactive maintenance and monitoring of your IT systems. This means that potential issues are identified and addressed before they escalate into critical and costly problems. The result is reduced downtime, improved system reliability, and enhanced operational continuity, all of which contribute to a smoother, more productive work environment.

Enhanced Security and Peace of Mind

Managed IT services bolster your cybersecurity posture by implementing robust security measures and conducting regular assessments. This proactive approach ensures protection against evolving cyber threats, providing peace of mind that sensitive data and operations are safeguarded against potential breaches.

Compliance Confidence

Nearly every company collecting customer data is subject to one or more data protection laws or regulations. Being found non-compliant can mean stiff penalties. A Concensus Care plan gives you the expertise needed to ensure that company IT systems align with these requirements. We alleviate the compliance burden and mitigate risks associated with non-compliance.

Improved Productivity

With IT systems running smoothly and efficiently, employees can work without interruption, leading to improved productivity across the organization. Our premier managed IT services help eliminate the distractions and downtime caused by technical issues, allowing staff to focus on their tasks and meet deadlines more effectively.

Competitive Advantage

Leveraging managed IT services grants you access to cutting-edge technology and IT strategies. This competitive advantage can set you apart by enabling you to innovate faster, deliver superior customer experiences, and respond more effectively to industry shifts, giving you a distinct edge over competitors.

Why Choose Concensus Technologies for IT Support?

24/7/365 Support

In the fast-paced world of business, any disruption, such as an IT outage, can result in customer loss. We understand that the need for IT support can arise at any moment, day or night, and we are committed to being there for you whenever you require our assistance.

Our team is available around the clock (24 hours a day, 7 days a week, 365 days a year) to support your business needs.

Certification & Expertise

With over two decades of extensive experience, the Concensus Team possesses the expertise and acumen required to adeptly identify and execute cutting-edge solutions in the realms of business data, security, and IT. Our team members hold numerous certifications across various IT disciplines, and we foster a culture of continuous learning and growth among our technicians to ensure that our company remains at the forefront of innovation.

We Care

We’ve named our managed IT services ‘Concensus Care’ because our team is genuinely dedicated to your business’s success and ensuring that your technology is strategically aligned to achieve it. Our primary focus isn’t just selling services; instead, we aim to tailor the ideal IT support solution to align seamlessly with your unique business requirements. Our mission is to harness technology as a catalyst for the growth of your business.

Learn More About Concensus Care Premier Managed IT Services

You risk nothing by having a discussion with us about your IT needs. We’ll give you an honest assessment and tell you exactly how we could help you reach your technology goals.

Contact us at Concensus Technologies today, and let’s chat.

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