How to Write an Effective Support Ticket
We’ve all been there–we sit down at our workstation on a Monday morning, ready to get our week started. Then, we power on our computer and something goes wrong. Whether it’s not being able to open your email or another application not allowing you to print, unexpected issues that hold you back from getting your…
Read MoreUnderstanding the Benefits of Patch Management
Concensus is proud to offer patch management services on a quarterly or monthly basis. But before we get to that, let’s talk about what exactly patch management means, and how it can benefit your business. What is Patch Management? Patch management is the process of managing a network of computers by performing consistent patch deployment…
Read MoreSecuring your Linux, Windows, and Mac Systems both On-Premise and in the Cloud
Linux, Windows, and Mac exploits are often months in the making. Because system management is handled differently and independently from one another, hackers count on the fact that the security of these operating systems is siloed. Then the incremental changes that are part of a more significant or more sophisticated attack go unnoticed or ignored. …
Read MoreThe latest OneDrive Features You Need to Know
Microsoft OneDrive’s newest features provide better collaboration, and productivity for all workers, whether they are working remotely, transitioning back to the office, or a mix of the two. Here’s what you need to know about the latest round of OneDrive updates. Collaboration is key. OneDrive is making significant changes to increase usability and adoption to…
Read MoreOur Conversation with Hamline University
“We wanted to build a relationship rather than just purchase services.” Concensus had the recent opportunity to chat with Anthony Schroeder, Director of Infrastructure Systems and Services at Hamline University. Located in the Twin Cities, Hamline University is Minnesota’s first university, home to 2,900 students and 500 faculty and staff members. Anthony talked to us…
Read MoreSafeguarding your Systems and Devices During COVID-19
The immediate needs of securing a remote workforce are beginning to wind-down, but now companies need to plan for both short-term and long-term IT decisions. To make these IT decisions, companies first need to consider that much of their remote workforces are adapting to working from home, and many may need or want to remain…
Read MoreMaking the Grade with Encryption and Key Management
At Concensus, we believe that partnerships provide the best options for our customers. We’ve recently partnered with Townsend Security, to provide critical key management and encryption services—not only for on-premise needs but also the ability to encrypt virtual machines hosted in Concensus Cloud. That’s why we’re proud to announce our new partnership with Townsend, which…
Read MoreAvoiding COVID-19 Cyber Scams
While most people will handle unsolicited incoming calls with healthy suspicion, especially when it comes to numbers or callers that they don’t recognize, for some reason, the same logic doesn’t always apply to opening emails. It stands to reason then that this is where scams, cybercriminals, and phishing attacks tend to wreak havoc the most.…
Read MoreFree Tools You Need to Support Your Business
Technology and online services are at the forefront for communications and other business-related tools, regardless of the sector. From healthcare to agencies and nonprofits to companies, large and small, we are all adjusting to a new dynamic and a new awareness with how technology can make the difference in how and where we work. As…
Read More5 Tips for Making the Most of Your ZOOM Meetings
ZOOM has eased the transition of working remotely during the COVID-19 crisis tremendously. One of the most impressive aspects of the ZOOM is how it has answered the call for the astronomical demand for its free service. As ZOOM becomes the new norm for conducting virtual meetings, here are some of our most helpful tips…
Read MoreLet us give you peace of mind
Leave it to our experts to keep your organization secure around the clock. Partner with us for trusted technology support.